books.google.cz - cenn� zdroj poznatk�

Dovoluji si p�ipomenout, �e aplikace Google Book Search umo��uje vyhled�v�n� v googlovsk� datab�zi knih. P�i tro�ce �t�st� objev�te n�hled ob�lky, �tr�ky textu a n�kdy dokonce celou knihu v elektronick� podob�. Jako uk�zku uv�d�m jeden z v�stup� vyhled�v�n� na t�ma "business process management". Google mi nab�dl m.j. knihu autor� Johna Jenstona a Johana Nelise, vydanou v roce 2008 pod n�zvem "Business Process Management: Practical Guidelines to Successful Implementations". Uv�d�m kopii origin�ln� anotaci knihy a p�ehled d�l��ch t�mat, kter�m jsou v�nov�ny str�nky s mo�nost� n�hledu:
"Business Process Management: Practical Guidelines to Successful Implementations"provides organizational leadership with an understanding of Business Process Management and its benefits to an organization. This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement
culture. A proven step-by-step framework for the Business Process Management practitioner. Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice. New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends."
Str�nky s n�hledem:
- How can we demystify business process management? process improvement, Burlton, iceberg
- Why is it important to improve business processes before automating them? business process improvement, Bill Gates, legacy systems
- Who should be involved in BPM? process architecture, BPM manager, process improvement
- How do you sell BPM technology to the organization ? business process, BPM technology, change management
- What are the critical implementation aspects for a BPM solution? Sogeti, BPM project organization, business processes
- The framework Process architecture, change management, business process improvement
- Guidelines on how to use the framework process architecture, BPM maturity, radar
- Organization strategy phase SWOT analysis, Performance prism, Organization strategy phase
- Process architecture phase enterprise architecture, eTOM, models Organization
- Launch pad phase stakeholders, Process Architecture, Launch pad phase
- Understand phase Understand phase, Innovate phase, processes
- Innovate phase activity-based costing, gap analysis, Innovate phase
- People phase gap analysis, capacity planning, performance management
- Develop phase SDLC, BPMN, XPDL
- Implement phase user acceptance testing, super users, Big Bang
- Realize value phase Realize value phase, Opportunity cost, expected value
- Sustainable performance phase feedforward, intranet, Kaizen
- Essentials introduction stakeholder analysis, stakeholder management, traditional project management
- People change management Don Argus, Michael Hammer, Mark Twain
- Leadership Transformational leadership, sphere of influence, leadership style
- BPM and the organization Delphi, Brad Power, service-oriented architectures
- Embedding BPM within the organization Chief Process Officer, CBPE, process owner
- Appendices tools and techniques Customer relationship management, Value proposition, leadership Customer intimacy - Process architecture phase risk analysis, Stakeholder analysis, Launch pad phase
- Understand phase Swim lanes, invoice, list of end-to-end
- Innovate phase Activity-based costing, capacity planning, Post-It notes
- Develop phase Business rules engine, business activity monitoring, document management system - People phase Stakeholder analysis, Capacity planning, Defined benefit details
- Realize value phase Benefits tracking matrix, achieve e.g., Realize value phase
- Sustainable performance phase Kaizen, business process outsource, business activity monitoring
- References and bibliography Sogeti Nederland, Business Process, van Steenbergen.
Tak�e nev�hejte a vyu��vejte obsah googlovsk� datab�ze knih:
http://books.google.cz/
Vydavatel� �esk�ch knih jsou hodn� skoup� na n�hledy, ale u zahrani�n�ch titul� je nad�je na z�sk�n� p��stupu k velk�mu po�tu n�hled� a �asto i cel�ch knih v elektronick� podob�.

�ivotn� cyklus �sp�n�ho nasazen� BPM (BW)

23.04.2007 opublikovali auto�i�Ji�� B�ba a Jakub Dad�k na str�nk�ch m�s��n�ku Business World �l�nek s v�e uveden�m n�zvem. Rovnou �eknu co se mi��na �l�nku nejv�ce zamlouv�. Je to ��st nazvan� "Jak z�skat spr�vn� zad�n�", kterou uv�d�j� auto�i slovy:
"Chceme-li zav�st BPM v organizaci, pot�ebujeme m�t obchodn� procesy dokumentovan� na stran� zadavatele, abychom s nimi mohli na stran� IT pracovat. Jin�mi slovy, pot�ebujeme vytvo�it takov� popis proces�, kter�mu budou jednodu�e rozum�t ob� dv� spolupracuj�c� strany".
Osnova �l�nku je tato:
- Jak z�skaz spr�vn� zad�n�
- Implementace a spr�va
- Repozit�� model� procesu
- Z�v�r
Cel� text je uveden n�sleduj�c�mi my�lenkami:
"P�esto�e je nab�dka softwarov�ch �e�en� Business Process Managementu �irok� a mnoh� �e�en� velmi kvalitn�, v �ad� p��pad� se neda�� naplnit o�ek�v�n� zadavatel�. D�vody vid�me ve dvou rovin�ch. Specifikace probl�mu ze strany zadavatel� je pro IT nesrozumiteln� a �asto se z�sadn� m�n� v �ase implementace z d�vodu nutnosti jeho dopracov�n�. Nerespektuje se tak� v�choz� stav IS anebo dokonce v zad�n� chyb�j� ��sti proces� a informa�n�ch model�.
Na druh� stran� je to p��li� slo�it�, drah� a m�lo flexibiln� spr�va dokumentace proces� a jejich implementace v IT zp�soben� nemo�nost� automatizovan�ho p�evodu zm�n mezi v�e uveden�mi hlavn�mi f�zemi BPM. D�le se budeme v�novat �e�en� t�chto dvou probl�m� p�i zav�d�n� BPM, p�i�em� ne��k�me, �e jich nen� v�ce. Nicm�n� z na�ich zku�enost� jsou tyto dva aspekty zav�d�n� BPM v organizaci ty nejd�le�it�j��. "
Text najdete na port�lu Business World na T�TO adrese.

Teorie a praxe BPM - �l�nek v ITSystems

Franti�ek Javorsk� a Martin Jure�ka opublikovali v m�s��n�ku ITSystems �l�nek pod v�e uveden�m n�zvem. Na 4 str�nk�ch se pokou�ej� "p�ibl�it pohled a zku�enosti z oblasti BPM od jednoho z p�edn�ch specialist� na tato �e�en�". Osnova �l�nku je n�sleduj�c�:
- Podnik a IT
- BPM - podnikov� procesy s viz�
- BPM v praxi
-- anal�za procesu
-- vykon�v�n� procesu
-- monitorov�n� procesu
-- optimalizace procesu
Z�v�r
Text je uveden v prvn�m dvoj��sle 1-2/2008.

Aspekty integrace proces�, lid� a n�stroj�

V jedn� ze zpr�v v tomto weblogu byl uveden odkaz na konferenci ICTM 2008. Konference prob�hla �sp�n� dne 14.5.2008. N�kolik p�edn�ek bylo zaj�mav�ch i z hlediska t�matu tohoto weblogu. Na prvn�m m�st� chci upozornit na p�edn�ku Bc. Ji��ho Sk�ly, kter� pohovo�il na t�ma �Aspekty integrace proces�, lid� a n�stroj�. V ti�t�n�m sborn�ku zab�r� text p�edn�ky pln�ch 10 stran.
Osnova textu:
- nej�ast�j�� chyby v pojet� implementa�n�ho procesu,
- vymezen� t�ech z�kladn�ch aspekt� implementa�n�ho procesu,
- integrace lid� a proces�,
- integrace proces� a n�stroj�,
- integrace lid� a n�stroj�,
- z�vislosti jednotliv�ch aspekt�,
- modelov� p��klad Ganttova diagramu implementa�n�ho projektu.
Konferenci v�nuji ucelenou report�, kterou vystav�m na str�nk�ch AKA MONITORu na adrese:
www.akamonitor.cz/reportaze.htm

�SP�CH - �asopis API

API � Akademie Produktivity a Inovac�, s.r.o. se pova�uje za centrum odbornosti a vzd�l�v�n� v oblasti pr�myslov�ho in�en�rstv�. Takto je prezentov�na na webu.
Informace o API se dostala do tohoto odborn�ho weblogu proto, �e API je vydavatelem �asopisu �SP�CH, jeho� aktu�ln� ��slo je pln� v�nov�no problematice kontinu�ln�ho zlep�ov�n� proces�.
2 cit�ty z editori�lu aktu�ln�ho ��sla:
- �Kontinu�ln� zlep�ov�n� proces� je nevyhnutelnou aktivitou, do kter� by m�li b�t zapojeni v�ichni pracovn�ci�.
- �Kaizen lze p�elo�it jako dlouhodob� proces zm�n k lep��mu.�
Ot�zky na kter� se aktu�ln� ��slo sna�� d�t odpov�di:
- Jak nastavit syst�m hodnocen� zlep�ovac�ch n�vrh�?
- Jak efektivn� motivovat lidi?
- Pro� to v japonsk�ch firm�ch funguje a u n�s ne?
- Jak otev��t na�im pracovn�k�m o�i?
- Jak efektivn� zlep�ovat procesy?
Zde je v�b�r z obsahu ��sla v�novan�ho zdokonalov�n� proces�:
- Inovace, produktivita a vzd�l�v�n� u n�s i ve sv�t�
- Desatero neust�l�ho zlep�ov�n�
- Levn� automatizace = cesta k vy��� prod. a spolehlivosti
- Praktick� p��klad na KAIZEN projektu
- Zlep�ov�n� proces� ve spole�nosti Pilana Tools Knives
- Pr�myslov� modernizace � pil�� modern�ch syst�m� zlep�ov�n� proces�
- Zvy�ov�n� produktivity pomoc� v�robn�ch t�m�
- Produktivita versus mal� v�robn� d�vky
- Pro� nefunguje syst�m zlep�ov�n�
- QUICK WIN WEEK � �nov� v�tr� v Six sigma
- Audit: Celopodnikov� syst�m zlep�ov�n�
Na str�nku API vede ODKAZ :
a p��mo na �asopis �SP�CH TENTO odkaz.

Risk Management in the BPM Lifecycle

Autory �l�nku s v�e uveden�m n�zvem jsou Michael zur Muehlen a Danny Ting-Yi Ho z Howe School of Technology Management, Stevens Institute of Technology.
Zab�vaj� se problematikou rizika v BPM projektech - s respektov�n�m f�z� �ivotn�ho cyklu projektu. Analyzuj� 4 strategie pro pr�ci s riziky: avoid, mitigate, transfer, and accept. V�nuj� se i vztahu CoBITu a COSO k identifikovan�m rizik�m.
Nadpisy ��st� �l�nku:
- Motivation
- Business Process Management
- Risks and Risk Management
- Common Taxonomies of Risk in Enterprise Projects
- Risks Specific to BPM Projects
- Other approaches to Risk Management: ERM and COBIT
- Summary and Outlook
Tabulky vlo�en� do textu:
Table 1. Risk Management Strategies
Table 3. Examples for BPM-specific RisksTable
4. Risk ClassificationTable
5. Mapping of BPM Risk to Risk Classification.
Obr�zky:
Fig. 1. Business Process Management Lifecycle
Figure 2. COSO Enterprise Risk Management Framework (left) and CobIT (right)
Cel� �l�nek v PDF souboru jsem p�ipravil ke sta�en� na T�TO adrese.

Konference SI 2008 ji� od 10. - 11. 6. 2008

�esk� spole�nost pro syst�movou integraci ( �SSI ), spole�n� s Katedrou informa�n�ch technologi� a dal��mi partnery, p�ipravuje ji� 16. ro�n�k mezin�rodn� konference Syst�mov� integrace 2008. Konference se v pr�b�hu let za�adila mezi nejv�znamn�j�� odborn� informatick� akce v �esk� republice. Leto�n� konference se uskute�n� ve znamen� t�matu:
"Zvy�ov�n� v�konnosti podnik� s vyu�it�m IT"
P��pravy na konferenci m�eme sledovat na adrese:http://si.vse.cz/
Podrobn� a velmi zaj�mav� �l�nek v�novan� konferenci si m�ete p�e��st nap��klad v kv�tnov�m ��sle �asopisu Business World. Autorem �l�nku je prezident �SSI prof. Ji�� Vo��ek.
Konferenci je v�nov�no i aktu�ln� ��slo �asopisu "Syst�mov� integrace".

BPM a SOA - v�sledek pr�zkumu vztahu

Business Process Management a Service Oriented Architecture maj� k sob� v modern�ch inova�n�ch projektech st�le bl�. Podm�nkou �sp�chu je spr�vn� ch�p�n� BPM a SOA (jednotliv�) a jejich vztahu. To se stalo p�edm�tem pr�zkumu, kter� byl uzav�en zpr�vou, kter� je ve�ejn� dostupn�. Pr�zkum byl sponzorov�n WolfwebMethods/Software AG.
Auto�i z�v�re�n� zpr�vy: Paul Harmon a Celia Wolf
Anotace:This particular survey focuses on the current interest in Business Process Management Software and on the relationship between BPM Software and Service Oriented Architectures (SOA).
Respondenti:
This report is based on 348 responses, although in some cases some respondents didn�t answer specific questions, in which case the number of respondents represented in the related graphs can drop to 345. The respondents came from all around the world and we want to thank all those participants for taking the time to respond.
Osnova zpr�vy:
How Corporations Understand BPM Today
- The Meaning of BPM
- The Role of IT in BPM Initiatives
- BPM Software Products
- Companies That Don�t Currently Use a BPM Product
- Who Creates Business Process Applications
How Corporations Understand SOA Today
- How is SOA Understood
- SOA Governance
- Who Manages SOA Governance
BPM and SOA
- The Relationship Between BPM and SOA
- What Organizations Are Doing with BPM and SOA
Dva ze sady doporu�uj�c�ch z�v�r� zpr�vy:
- If you are considering acquiring a BPMS tool, you should determine how it supports SOA. Look especially for tools that support the lifecycle management of services.
- Thus, it is critical that business process professionals and IT people work together to plan how companies can best take advantage of the opportunities that are being created by BPMS and SOA products
PDF soubor o 28-mi stran�ch textu najdete ZDE-ZDE.

Konference ICTM 2008

Uskute�n� se 14. kv�tna 2008 - �VUT v Praze, FEL, Technick� 2, Praha 6 - Dejvice. Posl�n�m konference ICTM 2008 je postihnout z�kladn� aspekty integrace proces�, lid� a n�stroj� ��zen� slu�eb informa�n�ch technologi�. Jde o hled�n� odpov�di na ot�zku - jak dos�hnout a jak� cesty zvolit k napln�n� princip� implementace procesn�ho ��zen� ICT.
V leto�n�m roce jde o glob�ln� odborn� f�rum, na n�m� budou diskutov�ny z�sadn� teoretick� i praktick� aspekty ��zen� slu�eb ICT, jejich v�voj, n�vaznost na souvisej�c� obory a �irok� spektrum dal��ch ot�zek, kter� je nutn� p�i n�vrhu a implementaci ITSM br�t do �vahy.
P�ehled t�mat, seznam p�edn�ej�c�ch a dal�� podrobnosti se dozv�te na T�TO adrese.

Zpr�va o v�sledc�ch pr�zkumu stavu BPM

Pod n�zvem �The State of Business Process Managment�, byl v �noru 2008 na port�lu BPTrends.com publikov�n v�sledek pr�zkumu stavu BPM, v�etn� informac� o nejbli���ch z�m�rech respondent� do budoucnosti. Autory zpr�vy jsou: Paul Harmon a Celia Wolf. Cituji z jejich zpr�vy:
�This report summarizes information provided by 274 respondents who took a BPTrends survey in November and December of 2007. It analyzes the responses and it compares them with the responses provided by a similar group of 348 respondents who took a very similar survey in February of 2006.
In both cases, the respondents, who work in large, medium, and small companies, represent a broad cross section of industries from around the world. Given the size and diversity of the respondents, we believe this is the most comprehensive and representative overview of how organizations understand BPM, what BPM activities companies are currently engaged in, and what BPM activities companies are planning for the future.
Like other BPTrends Reports, this 2008 BPTrends report on the State of BPM is available FREE to all registered members of BPTrends. We hope this report will provide readers with insight into the kinds of BPM development efforts currently under way and the ways their own company�s BPM efforts compare with those of other companies.�
Pohled do struktury obsahu dvou nejzaj�mav�j��ch kapitol pojedn�n�, tj. na hodnocen� aktu�ln�ho stavu a na v�hled do budoucnosti:
Corporate BPM Activity Today
- The Existence and Location of BPM Groups
- Use of BPM Strategy and Planning Consultants
- The Use of Consultants at the Process/Project Level
- BPM Products and Services Currently Being Used
- Which Tools Were Most Valuable
- BPMS Tools Used
- What Business Process Initiatives Are Under Way Today
Plans for the Future
- BPM Products and Services Being Considered for the Coming Year
- Areas in Which Companies Will Be Active
- The Development of an Enterprise Process Architecture
- The Development of an Enterprise Performance Measurement System
- Coordinating Enterprise Process Change Efforts
- Coordinating Process Management Efforts
- Process Manager Training
- Balanced Scorecard
- Major Process Redesign Projects
- Redesign Projects Using OR Frameworks (SCOR, ITIL)
- Six Sigma Process Improvement Projects
- Major Process Automation Projects
- Process Analysis and Design Training (Non-Six Sigma)
- Lean Six Sigma Training
- The Development of Business Rule Systems
- The Development of BAM or Real-Time Monitoring Systems
Auto�i doufaj�, �e zpr�va s v�sledky pr�zkumu stavu BPM obohat� praktiky BPM o poznatky, kter� je budou inspirovat p�i budouc�m v�voji v jejich organizac�ch.
Zpr�va byla publikov�na s pr�vem voln�ho p��stupu pro ka�d�ho. Abych si usnadnil p��stup k PDF souboru, vystavil jsem si ho ZDE-ZDE.

Lid� v procesech ��zen�

�ad� technicky orientovan�ch odborn�k� z oblast� jako ICT, BPM a pod. se zd� t�ma person�ln�ho managementu nep��li� p�ita�liv�m. P�esto jsou to nez��dka pr�v� probl�my z oblasti rozvoje a ��zen� lid�, jejich� �e�en� �asto rozhodne o tom, zda na�e "technick� sna�en�" v oblasti inovace poces�, bude, �i nebude smyslupln� a �sp�n�. Proto tato zpr�va.
V roce 2007 byla na �esk� kni�n� trh uvedena kniha t�mu 4 autor�, veden�ho prof. Ing. R�enou Pet��kovou, CSc. Knihu vydal Professional Publishing. Obsah knihy se t�k� komplexn� problematiky, kter� m� v obdob� rozvoje informa�n� a znalostn� spole�nosti kl��ov� v�znam. Publikace je v�nov�na aktu�ln�m novink�m v oblasti rozvoje a ��zen� lid�. Voln� navazuje na p�edchoz� dv� publikace s pod­textem soci�ln�, pozd�ji pak znalostn� dimenze jakosti. Autorsk� kolektiv pod veden�m R�eny Pet��kov� v t�to knize projevil snahu reagovat na nejnov�j�� podm�nky, tj. na rostouc� vliv globalizace, zvy�uj�c� se mobilitu pracov­n�ch sil na evropsk�m (i sv�tov�m) trhu pr�ce, na nab�dku dostupn�ch mo�nost� vyu�it� nov�ch metod, n�stroj� a technik v na�� sou�asn� ma­na�ersk� a podnikatelsk� praxi, ale i na dopady na�eho vstupu do EU atd. D�raz je v knize kladen na rostouc� v�znam st�ejn� podm�nky �sp�nosti podnik�n�, kterou je �rove� znalost� a dovednost� lid� - zam�stnanc�, v�etn� optim�ln� m�ry jejich soci�ln� odpov�dnosti, etick� a mor�ln� vybavenosti. Auto�i se sna�� identifikovat nejv�znamn�j�� pohledy v oblasti ��zen� a rozvoje lidsk�ch zdroj�, nebo� lid� (lidsk� zdroje) se postupn� stali a z�stanou i nad�le jedn�m z v�razn�ch faktor� konkurenceschopnosti nejen na�ich podnik�. Moji p�vodn� recenzi najdete v rubrice RECENZE na T�TO adrese.

Slovn��ek BPM na "BPM port�lu"

Na BPM port�lu www.procesy.cz byla zve�ejn�na nov� verze slovn��ku BPM, kter� do�el z�sadn� p�estavby. Nejde pouze o klasick� v�kladov� slovn��ek, jednotliv� hesla v�ou na t�mata v jednotliv�ch t�matick�ch rubrik�ch port�lu. U jednotliv�ch hesel najdeme nyn� nejen z�kladn� sch�ma p��slu�n�ho pojmu, ale i odkaz na v�echny dal�� zdroje informac� o tomto t�matu na port�lu. Autorsk� kolektiv odvedl velk� kus pr�ce. V z�hlav� hesla je v�dy uvedena definice pojmu, n�sleduje pou��van� zkratka, odkaz na dal�� informace v jednotliv�ch rubrik�ch a v�klad pojmu. V pozn�mce jsou uvedeny p��padn� sporn� v�klady, nesoulad v pou��v�n� zkratek �i jin� up�esn�n�. V lev�m sloupci p��slu�n� str�nky port�lu je uveden abecedn� p�ehled v�ech pou�it�ch hesel s odkazem.
Zkvalit�ov�n� v�kladov�ho slovn��ku pojm� nen� na BPM port�lu z�le�itost� pouze vybran�ho kolektivu autor�. Na port�lu b�� na toto t�ma diskuze t�m�� nep�etr�it� a nebude tomu z�ejm� jinak i v budoucnu. Sv�d�� o tom otev�en� diskuse na jedno z t�mat m�s�ce, kter� bylo nazv�no: "Pojmoslov� a jeho v�znam v diskuz�ch". Diskuze bude zam��ena na dopln�n� slovn��ku o v�klad chyb�j�c�ho d�le�it�ho pojmu, p��padn� na dopln�n� nebo zp�esn�n� existuj�c�ch hesel. BPM port�l t�m znovu potvrzuje, �e mysl� opravdu v�n� sv�j z�m�r na poskytov�n� znalostn�ho servisu pro BPM v �R a SR.

SW n�stroje pro BPM - cenn� schema

Zaj�mav� schema zobrazuj�c� typy softwarov�ch n�stroj� vyu��van�ch BP praktiky. Krom� toho, �e prezentuje kategorie sw n�stroj�, nazna�uje i jejich vazby.
Zdroj: Zpr�va o v�sledku pr�zkumu stavu a v�hledu BPM, publikovan� v �noru 2008.
Autory jsou: Paul Harmon a Celia Wolf.
Adresa str�nky se schematem - ZDE-ZDE.